Lighting Controls Support
Controls Support - We're Here For You
We offer two great ways to get support from us including our knowledge base (help center) or reach out to a customer support representative to get answers to your lighting control project questions.
We also provide our how-to videos to provide you with an additional support option to meet your needs.
Acuity Brands is dedicated to providing easy support for our controls solutions simplifying your work life. Discover our constantly evolving knowledge base offering quick and convenient self-serve answers to the most frequently asked questions about our products and solutions. Search anytime, 24/7 for a specific item or browse for the information you need and avoid having to call or email.
Featured Support Technology
Visual, Augmented Reality Support Technology
We utilize the latest technologies to offer visual and augmented reality (AR) to support our customers. Please check out our video to learn more.
- Easy to use, Easy to Navigate
- Faster troubleshooting - minimal customer effort improving the time to resolution
- Secure – You control the interaction. No third-party cookies