Techsupport-Emergency@acuitybrands.com Phone: 800-705-7378
Follow this series of prompts:

Press [2] All Others
Press [2] Warranty Question
Press [4] Commercial Lighting & Residential
Press [7] Life Safety

Hours of operation: M-F 8:00AM - 5:00PM ET

Is My Product Affected?

Step 1: Turn off electricity at fuse or circuit breaker before proceeding!

Step 2: Remove the unit from the mounting plate by pressing both circular snaps at the bottom of the housing. Rotate the housing upward and pull it firmly away from the mounting plate (which will remain mounted on the wall).

Step 3: Check the label inside the fixture to verify the Catalog number is one of the following:

ELM	ELM2
ELM CSR	ELM2 B
ELM DL	ELM2 DL
ELM2 USPOM	ELM2 B DL
ELM2 NOM	ELM2 220-240V 60HZ

Step 4: Check the color of the circuit board. If the circuit board is solid green front and back, you will need a replacement board.

If the fixture has a solid beige or combination beige/green boards, no further action is needed.